FREE SHIPPING FOR ORDERS OVER $200

Shipping & Returns & Exchange

SHIPPING

 Shipping timeframes:

  • Australia - 5-10 business days
  • International - 10-15 business days 
  • Orders will be dispatched within 5 business days. 
  • All orders will be charged in AUD($)

Upon arrival to the destination country, international orders may be subject to duties and taxes billed by the destination country customs department. The recipient must bear any additional charges for customs clearance; we have no control over such charges and cannot predict what they may be.


RETURNS AND EXCHANGE

If you are not satisfied with your purchase, it may be exchanged or returned to us within 14 days (of ship date) for a credit note only. Items must be in original new condition (not worn, not washed, and not altered). Items returned that are not in their original condition will not qualify. Items not received within this time will not be accepted. This policy is non-negotiable.

No returns or exchange on sale items.

In the case of damaged or faulty goods, please contact us immediately. Our cotton/silk mix is a delicate fabric and mistreatment or failure to follow the washing instructions (set out on the care label kaftans and prior to purchase on our website), will not qualify for a credit note.

To make a request for an exchange or return, please email info@theplungecollective.com

Return address:

The Plunge Collective

40 New South Head Road

Vaucluse 2030, NSW

AUSTRALIA

 

 

 

The Plunge Collective