Upon arrival to the destination country, international orders may be subject to duties and taxes billed by the destination country customs department. The recipient must bear any additional charges for customs clearance; we have no control over such charges and cannot predict what they may be.
RETURNS AND EXCHANGE
If you are not satisfied with your purchase, it may be exchanged or returned to us within 14 days (of ship date) for a credit note only. Items must be in original new condition (not worn, not washed, and not altered). Items returned that are not in their original condition will not qualify. Items not received within this time will not be accepted. This policy is non-negotiable.
No returns or exchange on sale items.
In the case of damaged or faulty goods, please contact us immediately. Our cotton/silk mix is a delicate fabric and mistreatment or failure to follow the washing instructions (set out on the care label kaftans and prior to purchase on our website), will not qualify for a credit note.
To make a request for an exchange or return, please email firstname.lastname@example.org
The Plunge Collective
40 New South Head Road
Vaucluse 2030, NSW